Terms & Conditions
* All items are made in Turkey *
Terms & Conditions
You will be able to access all areas of this Website without registering your details with us. However, if you wish to register with the company, there are certain areas of the Website that allow you to do so.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then-current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, it is advised that you should not continue to use this Website.
Ordering from us
You are deemed to have placed an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order to the customer. When we dispatch the order the purchase contract will be made even if your payment has not been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order for any reason.
We may refuse to accept an order:
(a) Where goods are not available
(b) Where we cannot obtain authorisation for your payment
(c) If there has been a pricing or product description error
(d) If you do not meet any eligibility criteria set out in our terms and conditions
Pricing
All prices are free of VAT.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate vat rates are set.
Our prices are reviewed periodically.
Discount Codes and Promotions
Discount codes must be applied when you reach the cart.
Codes can only be applied to full price items and cannot be used in conjunction with any other offers, unless stated otherwise.
Discounts do not apply to shipping costs unless stated otherwise.
Always check the end date for discount codes, as they will not be valid after this time.
Discounts cannot be exchanged for cash and are non-transferable.
New customer discount offer is applicable to new opt-in accounts for the first online order only.
Not valid on sale items or Gift Cards.
Mimosa London reserves the right (i) cancel discount codes at any time; (ii) refuse to allow any individual to participate in offers, and (iii) amend these terms and conditions.
Delivery
We will deliver the Products ordered by you to the address, which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items, which have not been received. If you require us to send out your item to a different address after it has been returned then there may be a charge for posting it out again.
You may specify a delivery address, which is different from your billing address, if, for example, you would like us to deliver the Products directly to a nominated address given by you.
We use Royal Mail 48hr Tracked which is normally 2-3 business days as quoted by Royal Mail. We cannot be held responsible for any deliveries that are delayed by Royal Mail themselves longer than this for any reason once despatched by ourselves.
We respectfully ask that you use the tracking code in the first instance to communicate with Royal Mail in any delays to the delivery before contacting ourselves.
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges.
If you do not receive the products ordered by you to your address or to your nominated address - if applicable - within 7 days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at orders@mimosalondon.com of the problem within 10 days of the date on which you ordered the products.
We reserve the right to wait up to 10 working days from the date of dispatch before replacing an undelivered item.
